How refreshing

10 Dec

I have just bought replacements for my hiking boots, which served long and well until the bottoms dropped off. (We could get up to 5 cms of snow tomorrow so this seemed like a good moment.)

What was refreshing about this experience? When I asked if they had already been waterproofed, I was told yes, they were ready to go so I didn’t need to buy the waterproofing spray I had in my hand. Even in Vienna, many businesses have succumbed to what I call the McDonald’s mentality. You know, if you only order a hamburger, they ask if you want fries with it; and if you order the hamburger with fries, they ask if you want an apple pie with it. In German, you could call it the “Dazu-Mentalität” because the phrase is “Pommes dazu?” or “Apfeltascherl dazu?”

I was really grateful that Jack Wolfskin, the shop where I bought my boots, has not succumbed.

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